Last updated: October 8, 2026

Where we ship
We ship to addresses in Canada only. We don’t ship outside Canada.

Shipping cost
Shipping is quoted for each order, based on where it’s going. Delivery to Ottawa and Montreal is included at no extra charge. Contact us for a shipping quote to anywhere else in Canada.

Delivery times
Ready-built PCs ship after your order is confirmed. Custom builds ship once the build and its 48-hour burn-in stress test are finished. Any delivery dates we give are estimates, and carriers can occasionally cause delays.

Packaging
Every computer is carefully packed with foam inserts to protect it in transit.

Damaged shipments
If your computer arrives damaged, photograph the damaged packaging and product right away and contact us within 14 calendar days. We’ll cover the return shipping and replace the damaged computer.

Shipping for warranty, repairs and upgrades
If you send your computer to us for warranty service, repairs or upgrades, you pay the shipping. Please use an insured shipping service, because damage during that shipment is your responsibility.

Taxes
Any applicable GST/HST/PST is shown at checkout.

Questions?
Email young_yaremchuk@outlook.com or call +1 613-360-6302.

Big Rock Enterprises Inc., operating as Uncle Mark Custom PCs